What IBNR estimates
At any balance sheet date an insurer owes claims it does not yet know about. A collision on December 30 is reported in January; a professional liability suit can arrive years after the act that caused it. On top of those come the development of claims already reported, whose case reserves move as information arrives. IBNR (incurred but not reported) estimates both: pure IBNR and the deficiency in case reserves, known in the literature as IBNER.
In Mexico, the LISF groups this concept into the reserve for claims incurred but not reported (SONR), part of the reserve for outstanding obligations, together with allocated loss adjustment expenses. The legal framework, the LISF articles and the CUSF chapters are covered in the technical reserves guide; this page focuses on methods.
No method is right on its own. Professional practice, as set out in the Friedland text that the CAS distributes free of charge, is to project with several methods, understand why they differ and select an estimate with documented judgment.
The data: triangles and diagnostics
The input is the development triangle. Rows are origin periods: accident year (most common in P&C), underwriting year (useful in reinsurance and when coverage extends over time) or report year (for claims-made policies). Columns are development ages and cells hold cumulative amounts: paid, incurred (paid plus case reserves) or counts of reported and closed claims.
Before projecting, review diagnostics that reveal operational changes: the paid-to-incurred ratio by age (if it rises along recent diagonals, payments are faster or case reserves weaker), claim closure rates, the average case reserve per open claim adjusted for inflation, and average severity. A shift along a diagonal rather than a row points to an internal change (systems, reserving policy, adjusters) rather than to the risk itself.
Homogeneity matters too: separate lines and coverages with different patterns, isolate large or catastrophe losses that distort factors, decide whether to work gross or net of reinsurance, and treat salvage and recoveries consistently. A well built triangle is worth more than a sophisticated method.
Factor and tail selection
With the triangle ready, compute individual age-to-age factors and choose an average for each column. The volume weighted average is the chain ladder estimator and gives more weight to large years; the simple average treats every year equally; the medial average drops the high and low to limit outliers; averages of the latest three or five years respond to recent changes at the cost of more volatility. The final selection is usually a judgment informed by all of them.
When the triangle does not reach full development, a tail factor is needed. Richard Sherman proposed in 1984 fitting the inverse power curve, in which the excess of the factor over one decays as a power of age; exponential decay gives shorter tails. Other options are the incurred-to-paid ratio at the most mature age, industry benchmarks or Clark's growth curves. The tail can be a material share of the reserve in liability and workers' compensation.
Parameters a and b are estimated by linear regression of ln(fj - 1) on ln(j) using the observed factors above one. For exponential decay, the regression is on j instead of ln(j).
Deterministic methods
The classic methods differ in how much they trust observed experience versus an a priori expectation. From least to most weight on reported losses: expected loss ratio, Cape Cod and Bornhuetter-Ferguson, Benktander and chain ladder.
Paid and incurred chain ladder
Projects each year with the average observed factors. It relies only on the company's own experience but amplifies noise in recent years, where the cumulative factor is high.
Suited to short-tailed, stable lines and to mature years of any line.
Expected loss ratio (ELR)
The ultimate is premium times an expected loss ratio taken from the plan, the pricing basis or mature years adjusted for rate and trend. It ignores reported losses.
Useful for very immature years, new lines or sparse data.
Bornhuetter-Ferguson
Adds reported losses to the unreported share of expected losses. It is equivalent to weighting chain ladder by 1/CDF and the ELR by the rest.
The standard for recent years of long-tailed lines, provided the ELR can be defended.
Benktander (Hovinen)
Applies BF a second time, using the BF ultimate as the new a priori. It sits between BF and chain ladder, with weight 1 - (1 - 1/CDF)² on experience; Mack analyzed it in ASTIN Bulletin in 2000.
A good alternative when BF looks too rigid and chain ladder too volatile.
Cape Cod (Stanard-Bühlmann)
Estimates a common ELR from the data, dividing reported losses by used-up premium, and applies it with the BF formula.
Requires premiums restated to current rate and trend levels; otherwise it mixes incomparable years.
Frequency-severity
Projects ultimate claim counts (from count triangles) and ultimate severity, trended to each year's level, separately. It separates the volume effect from the cost effect.
Very useful when limits or cost inflation change, as in medical expense and auto.
Berquist-Sherman
Before projecting, restates the triangle to the current level of case reserve adequacy or settlement speed. It is not a projection method but a data correction that restores consistency.
Essential when diagnostics show changes in reserving policy or claims operations.
Munich Chain Ladder
Published by Quarg and Mack in 2004 to narrow the gap between paid and incurred projections: it adjusts each year's factors according to its paid-to-incurred ratio relative to the average.
Recommended when paid and incurred projections diverge systematically.
Stochastic methods
A point estimate says nothing about how wrong it might be. Stochastic models quantify uncertainty, which the LISF requires to be reflected in the risk margin and the capital requirement, and IFRS 17 in the risk adjustment for non-financial risk.
Mack model
Thomas Mack showed in 1993 that chain ladder is optimal under a model with conditional mean fjCi,j and variance proportional to Ci,j, and derived the mean squared error of prediction by year and in total.
Gives a standard error, not a full distribution. It powers the tool on this page.
Over-dispersed Poisson and bootstrap
Renshaw and Verrall showed in 1998 that an over-dispersed Poisson GLM with origin and development effects reproduces chain ladder reserves. England and Verrall popularized in 2002 the bootstrap of its residuals to obtain the full IBNR distribution.
Standard for economic capital percentiles, risk margins and the IFRS 17 risk adjustment.
Clark's method
David Clark proposed in 2003 fitting a growth curve (loglogistic or Weibull) to the reporting pattern by maximum likelihood, in LDF and Cape Cod versions. It handles the tail and interpolation with few parameters.
Useful with small triangles or irregular valuation dates.
Bayesian MCMC models
Glenn Meyers tested Bayesian models on the CAS loss reserve database in his 2015 monograph and showed that chain ladder understates variability; he proposed models with correlation between years and a trend in development.
They let expert judgment enter explicitly as a prior distribution.
Claim-level reserving and machine learning
Triangles aggregate and lose information: the injury type, attorney, region or adjuster on each claim. Individual claim models project each claim from its own features. Mario Wüthrich published in 2018, in the Scandinavian Actuarial Journal, a regression tree approach to individual claims reserving, and Kevin Kuo presented DeepTriangle in 2019, a recurrent neural network trained on many industry triangles at once.
These methods promise more accuracy when data is rich and stable, but they require model governance, explainability for regulators and auditors, and validation against classic methods. In practice they coexist: machine learning helps to segment, detect shifts or estimate large losses, and the triangle remains the common language. More context in the article on predictive analytics in reserving and in Actuar.IA.
Interactive comparison
IBNR method comparison
Edit the triangle of cumulative incurred losses (millions of Mexican pesos, accident years 2020 to 2025 valued at year-end 2025) and the earned premiums. The tool computes factors, the tail and the IBNR reserve under chain ladder, expected loss ratio, Bornhuetter-Ferguson, Benktander and Cape Cod, plus the Mack standard error.
| 12 mo | 24 mo | 36 mo | 48 mo | 60 mo | 72 mo | Earned premium | |
|---|---|---|---|---|---|---|---|
| 2020 | |||||||
| 2021 | |||||||
| 2022 | |||||||
| 2023 | |||||||
| 2024 | |||||||
| 2025 |
Choosing a method
The choice depends on maturity, data stability and available information. This matrix summarizes common practice; in every case run at least two methods and explain the difference.
| Situation | Preferred methods | Why |
|---|---|---|
| Mature years, short-tailed line | Paid and incurred chain ladder | Remaining factors are close to one and experience is credible. |
| Recent years, long-tailed line | BF, Benktander, Cape Cod | They avoid amplifying noise in the first diagonal. |
| New line or no history | Expected loss ratio with market data | There is no own pattern; the a priori is the best information. |
| Changes in case reserves | Berquist-Sherman, paid chain ladder | Incurred data is no longer consistent across diagonals. |
| Cost inflation or changing limits | Frequency-severity | Separates volume and cost and allows severity trending. |
| Paid and incurred diverge | Munich Chain Ladder | Reconciles both projections through the paid-to-incurred ratio. |
| Capital, risk margin, IFRS 17 | Mack, ODP bootstrap, Bayesian | They give a standard error or distribution, not just a point. |
Validation and monitoring
Actual versus expected
Compare each quarter's development with what the selected factors implied. Persistent deviations of the same sign signal bias, not bad luck.
Retrospective testing
Remove the latest diagonals, re-estimate and compare with what actually happened. It is the most direct way to learn which method works for your portfolio.
Paid and incurred reconciliation
If the two triangles lead to different ultimates, the explanation usually lies in the diagnostics: payment speed or case reserve adequacy.
Documented sensitivity
Show how much the reserve moves with the tail, the ELR or the removal of a large loss. It is the first thing the appointed actuary and the actuarial function review.
IBNR in Mexico
Under the LISF, IBNR is part of the reserve for outstanding obligations and is valued as a best estimate plus a risk margin. Article 219 requires the actuarial method for this reserve to be registered with the CNSF; Title 5 of the CUSF governs its constitution, method registration and the statutory method the Commission assigns when a company's own method does not adequately reflect its obligations, and Annex 5.3.2 classifies triangles by origin and development year. Adequacy is reviewed in the annual actuarial opinion under Annex 23.3.1.
Companies reporting to a parent under IFRS 17 also estimate the liability for incurred claims with their own risk adjustment for non-financial risk. Each provision, with links to the CUSF, is covered in technical reserves in Mexico and in IFRS 17.
Open source tools
Two free libraries implement nearly everything described here. In R, the ChainLadder package includes chain ladder, Mack, Munich Chain Ladder, bootstrap and Clark models. In Python, chainladder-python, maintained under the CAS organization, follows a scikit-learn style interface and reproduces the examples from the Friedland text. More resources in actuarial science in R and Python.
Key readings and journals
The founding IBNR papers appeared in actuarial journals that are still active: the CAS Proceedings and Variance, the IAA's ASTIN Bulletin, the British Actuarial Journal and the Scandinavian Actuarial Journal. See our directory of actuarial journals for recent issues, the essential books library and the guide to where to buy actuarial books.
- Friedland, J. (2010). Estimating Unpaid Claims Using Basic Techniques, version 3. Casualty Actuarial Society (free full text).
- Bornhuetter, R. and Ferguson, R. (1972). The Actuary and IBNR. Proceedings of the CAS, vol. LIX.
- Berquist, J. and Sherman, R. (1977). Loss Reserve Adequacy Testing: A Comprehensive, Systematic Approach. Proceedings of the CAS, vol. LXIV.
- Sherman, R. (1984). Extrapolating, Smoothing, and Interpolating Development Factors. Proceedings of the CAS, vol. LXXI.
- Mack, T. (1993). Distribution-free Calculation of the Standard Error of Chain Ladder Reserve Estimates. ASTIN Bulletin 23(2).
- Renshaw, A. and Verrall, R. (1998). A Stochastic Model Underlying the Chain-Ladder Technique. British Actuarial Journal 4(4).
- England, P. and Verrall, R. (2002). Stochastic Claims Reserving in General Insurance. British Actuarial Journal 8(3).
- Clark, D. (2003). LDF Curve-Fitting and Stochastic Reserving: A Maximum Likelihood Approach. CAS Forum.
- Quarg, G. and Mack, T. (2004). Munich Chain Ladder. Blätter der DGVFM 26(4); reprinted in Variance (2008).
- Meyers, G. (2015). Stochastic Loss Reserving Using Bayesian MCMC Models. CAS Monograph No. 1.
- Wüthrich, M. (2018). Machine Learning in Individual Claims Reserving. Scandinavian Actuarial Journal 2018(6).
- Kuo, K. (2019). DeepTriangle: A Deep Learning Approach to Loss Reserving. Risks 7(3).