Lesson 1Why measure variability
The best estimate is a mean. For the risk margin, capital, the IFRS 17 risk adjustment, or simply to know whether a deviation is normal, you need a measure of dispersion around that mean.
Prediction error has two parts: process error, because even with the exact model future claims are random, and estimation error, because the factors were estimated from limited data. In small triangles the second usually weighs more than people expect.
Lesson 2The Mack standard error
Mack (1993) showed that the chain ladder with weighted factors is unbiased under three assumptions: the mean of the next value is proportional to the current one, so is its variance (with parameter \(\sigma_j^2\)), and origin years are independent. Without assuming any distribution, he derived the standard error:
\[\widehat{\mathrm{mse}}(\hat R_i)=\hat C_{i,n}^{2}\sum_{k=n+1-i}^{n-1}\frac{\hat\sigma_k^{2}}{\hat f_k^{2}}\left(\frac{1}{\hat C_{i,k}}+\frac{1}{\sum_{j=1}^{n-k}C_{j,k}}\right)\]
The first term in the parentheses is process error; the second is estimation error. The error of the total is not the sum of the errors by year, because every year shares the same estimated factors. The original version excludes the tail; Mack published an extension in 1999 that includes it.
Lesson 3The ODP bootstrap
Renshaw and Verrall (1998) showed that an over-dispersed Poisson (ODP) generalized linear model reproduces the chain ladder. England and Verrall (2002) describe how to simulate its distribution: (1) fit the model and compute expected increments; (2) obtain Pearson residuals and adjust them for degrees of freedom; (3) resample the residuals to build thousands of synthetic triangles; (4) in each one, re-estimate the factors and project the future adding process noise.
\[r_{i,j}=\frac{X_{i,j}-\hat m_{i,j}}{\sqrt{\hat m_{i,j}}},\qquad \hat\phi=\frac{\sum r_{i,j}^2}{N-p}\]
The result is a full distribution of the reserve, from which you read the mean, standard deviation and percentiles. It requires positive column sums of increments and residuals without patterns; if they show patterns, the model needs adjusting before use.
Lesson 4Use and interpretation
Bootstrap percentiles feed the IFRS 17 risk adjustment, economic capital and stress tests. Always review the coefficient of variation by year: mature years can be volatile in relative terms even when the amount is small.
No triangle model captures a regime change that is not in the data: a legal reform, inflation different from the past, or a change in mix. Those risks are added with judgment, scenarios or explicit margins. Estimated variability is a floor, not a ceiling.